takabd Privacy Policy

takabd ("we", "our", or "the platform") operates a trusted online betting and casino service for users in Bangladesh. This privacy policy applies to our website takabd.cam and all associated services.

The purpose of this privacy policy is to clearly inform you about what types of personal data we collect, how that data is processed, who it is shared with, and what rights you have over your information.

This policy applies to all registered members, prospective members, and any visitors of takabd. We manage your data in accordance with applicable data protection regulations in Bangladesh and internationally recognised security standards.

takabd collects user information in the following ways:

2.1 Information You Provide Directly

The following information is collected when you provide it directly during the registration process and account management:

• Full name and date of birth (for age verification)
• Active email address and password
• Mobile number (Bangladesh)
• Financial transaction details (related to bKash, Nagad, Rocket, Upay, or bank accounts)
• National ID card or passport number for identity verification
• Current address

2.2 Automatically Collected Information

The following information may be collected automatically when you use our platform:

• IP address and device identification number
• Browser type, version, and operating system
• Time spent on the platform, pages visited, and activity logs
• Transaction history and betting records
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may also receive information from trusted third-party sources, such as payment processors or identity verification service providers. Only relevant and necessary information is collected in such cases.

takabd uses your personal information only for the following legitimate purposes:

1. Account Management: Completing the registration process, verifying identity, and ensuring the security of your account.
2. Processing Financial Transactions: Safely completing deposit and withdrawal processes and preventing financial fraud.
3. Service Improvement: Analysing your usage experience to improve the platform's services, design, and functionality.
4. Support Services: Providing assistance via live chat and email to resolve your complaints or queries.
5. Responsible Gaming: Identifying gambling-related risky behaviour to keep users safe.
6. Legal Compliance: Maintaining records necessary to comply with applicable laws and regulations.
7. Communication and Notifications: Sending important account-related notifications, transaction confirmations, and relevant promotional information (if you have consented to this).

takabd may share your information with third parties in the following limited circumstances:

4.1 Payment Service Providers

The minimum necessary information may be shared with relevant payment service providers to process transactions through payment methods such as bKash, Nagad, Rocket, Upay, and bank transfers.

4.2 Technology and Software Providers

Game software providers (such as Pragmatic Play, Spribe, PG Soft, and JILI) may have access to the minimum required information, but only for the purpose of operating the service.

4.3 Legal Obligations

We may be required to disclose information in response to applicable laws in Bangladesh or orders from judicial authorities. In such cases, only the information required by the court or government authority will be provided.

4.4 Fraud Prevention

Information may be shared with relevant authorities to prevent financial fraud, money laundering, or other illegal activities.

takabd uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our platform.

5.1 Types of Cookies

• Essential Cookies: Necessary for session management, maintaining login status, and ensuring security.
• Functional Cookies: Used to remember your preferences, language, and other settings.
• Analytics Cookies: Help analyse platform usage to improve services.

5.2 Cookie Control

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some core features of the platform from working properly.

takabd applies industry-leading security technologies and practices to keep your personal information safe:

• SSL Encryption: All data transfers are secured through SSL (Secure Socket Layer) encryption.
• Two-Factor Authentication: Two-factor authentication is available as an additional security layer when accessing your account.
• Encrypted Database: All collected data is stored securely in an encrypted database.
• Regular Security Audits: Regular security tests are conducted to identify and address system vulnerabilities.
• Access Controls: Only authorised personnel can access limited data for specific purposes.
• Firewall and Intrusion Detection: Advanced firewall and intrusion detection systems are in place to prevent unauthorised access.

takabd retains your information in accordance with the following policies:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, financial and identity-related information may be retained for a specified period due to legal obligations.
• Transaction Records: Financial transaction data is retained for the period required by regulatory authority guidelines.
• Marketing Consent Withdrawal: If you opt out of marketing communications, the relevant data is deleted promptly.

Once personal information is no longer needed for its intended purpose, we securely delete or anonymise it.

As a user of the takabd platform, you have the following rights over your own information:

8.1 Right to Access

You may request to know what information we are collecting and processing about you.

8.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for marketing purposes and opt out of promotional communications at any time.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us via 24/7 live chat on the platform or by emailing [email protected]. We will process your request within a reasonable time.

takabd strictly does not provide services to anyone under the age of 21. Our platform is for users aged 21 and above only.

We verify user age during the registration process and any account suspected of belonging to a minor is immediately closed. If we learn that information from a minor has been collected by mistake, that information will be deleted without delay.

takabd may update this privacy policy from time to time. When changes are made:

• The date of the most recent update will be published on this page.
• Registered users will be notified by email of significant changes.
• Continuing to use the platform after changes have been made will be considered as your consent to the new policy.

We recommend visiting this page regularly to stay informed about the latest policy.

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us:

• Live Chat: 24/7 Bangla live chat support is available on the takabd platform.
• Email: [email protected]

We will try to process your request as quickly as possible. Identity verification may be required for data protection requests.